• Free Delivery

  • Easy Returns

  • Happy Pets

  • Secure Payments

FAQ

What shipping options are available?

We offer two shipping options:

  • Free Shipping: This option typically takes 7-20 days for delivery.
  • Expedited Shipping: This option offers faster delivery, typically taking 3-10 days. Not available in all regions.

How much does shipping cost?

Free shipping is available for all orders. Expedited shipping has a flat rate of US$10.99.

Is my payment information secure?

At Canvas Pets, we take your security very seriously. We use industry-standard encryption technology (SSL) to protect your personal and financial information during every transaction. This means that your payment details are securely transmitted and never stored on our servers. We also comply with all relevant data protection regulations to ensure the safety of your information. You can shop with confidence knowing that your payment details are safe with us.

How can I contact customer service?

You can reach our customer service team through the following channels:

Do you offer discounts or promotions?

Yes, we often have exciting discounts and promotions! Subscribe to our newsletter to be the first to hear about them.